Some job posters may use an Applicant Tracking System (or ATS) to manage their candidates. A common feature of Applicant Tracking Systems is a resume parser. Resume parsing is not always exact and can struggle with variations in file type and formatting. To make resume parsing easier, we deliver all parsable resumes as PDF files.
To make your resumes parsable, follow these steps:
1. Go to the hamburger navigation in the upper left of the homepage. Click on the Account panel.
2. Under Settings, uncheck “Include Cover Letters and Notes When Downloading, Printing, and Sharing Applications."
3. Click Save Changes.
Now when a new applicant applies to one of your jobs you'll receive either your per-applicant or daily report email (those settings are also in the Account panel). In those email notifications are links that go directly to the candidate and their resume. When viewing a candidate, click to download the resume and send it along to your ATS for parsing.