How do I pick up shifts?
Poached On Demand is exclusive to the Poached app. Download the Poached app on iOS or Android. You can set up your On Demand account directly from the On Demand tab in the app.
You will need to complete four easy steps to begin picking up shifts:
- Opt-in to On Demand
- Create your On Demand Profile
- Set your shift preferences
- Set up your Stripe account so you can get paid
How do I book a shift?
To book a shift, you need to apply for one on Poached. You can find available shifts on the app by clicking the On Demand category icon. We’ll also send you notifications when shifts that match your interests and location preferences become available.
The employer will choose who they want to book, and if they’ve decided to book you — we’ll send you a notification to confirm and finalize the booking.
Who keeps track of my hours?
The Poached App has a Time Clock Feature. Simply open the On Demand tab when you’re on-site and ready to work and click Clock In. When the shift’s over, clock out and review your hours to submit to the employer for approval and payout.
How do I edit my hours?
When you’re ready to submit your hours, click Review and Submit Hours. If you need to make an edit, follow the onscreen instructions
What if I need to cancel?
If you need to cancel, find the Shift under Upcoming Shifts in your On Demand tab. Then select Cancel and this will cancel your booking — we’ll immediately notify the employer of the cancellation. We ask that if you need to cancel please do so at least 24 hours before the start of the shift.
How do I get paid?
To quickly get paid for a shift, make sure you're using the Time Clock feature in the On Demand tab of the Poached App. After you clock out, review your hours and submit the invoice to the employer. The employer will review and submit payment. You will then be paid through your Stripe account by direct deposit.
If it’s been more than a week and you have not received payment for a shift, please contact us at firstname.lastname@example.org
How do I get a record of my work history?
Your work history will be recorded in the On Demand tab of the app under Shift History.
Am I insured?
When you work a shift through Poached On Demand, you are covered under our Occupational Accident Policy with Bunker Insurance. Occupational Accident is an insurance policy covering independent contractors against injuries that happen in connection with work done through Poached. Occupational Accident provides benefits for medical expenses, disability, loss of life, survivor payments, dismemberment, and paralysis for covered injuries directly caused by an accident on the job.
To learn more about our Occupational Accident Policy, or if you need to file a claim, click here.