To cancel a shift:
1. Log into the Poached app and open the Shifts tab
2. Find the shift you need to cancel under the Upcoming Shifts.
3. Directly under the shift details, select the Cancel button.
You have now canceled your booking. We will notify the employer right away so that we can quickly fill the shift.
We ask that if you need to cancel, please do so at least 24 hours before the start of the Shift. Keep in mind that workers are rated based on performance. Canceling frequently could result in a lower rating on our platform.