General Questions
Password, Email, Account Settings and Troubleshooting
Job Seekers
- How can I unsubscribe from receiving text messages?
- How do I set my communication preferences?
- What are interview reminders and confirmations?
- What do I do if I forget my password?
- How do I change my password?
- How do I track my applications?
Job Posters
- Why does my receipt say, "Recurring Payment" for my purchases?
- Why can't I find my job posting in the Partner Network?
- How do I sort my applicants?
- What happens when I reject an application?
- How do I message my applicants?
- What are these notifications in my Poached account?