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Poached

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  • How do I use the Poached Profile?

      To use the Poached Profile: 1. Select Apply on any job. 2. When asked if you have a resume, select Edit Resume.  3. Your Poached Profile will appear where you can create, update and review your P...

  • How do I change or add a logo on a live job listing?

    To change or add a logo on a live job post:  1. Go to the Jobs panel located in the side navigation.  2. Find the job with the logo you wish to switch out.  3. Click the 3 horizontal dots on the ri...

  • What are Job Boosts?

    A Job Boost temporarily puts your job post back to the top of the Poached search page and increases the budget to promote your post on our Partner Network. Boosted jobs receive increased traffic an...

  • How do I edit my job post?

    To edit a job post: 1. Go to the Jobs panel located in the side navigation.  2. Find the job you wish to edit.  3. Click the 3 horizontal dots on the right side, under the Job Title.  4. Click Edit...

  • Including notes on an application

    Including notes on an application:  Create a Note Edit or Delete a Note  Restore a Deleted Note    To Create a Note:  1. Find and open the resume of the applicant you'd like to make a note on.   2....

  • How do I change or create my password?

    To change your password:  1. Open the Settings panel located in the side navigation.  2. There you will see a section labeled Change your Password with an empty field underneath. Enter your new pas...

  • My login code isn't working, now what?

    Instead of passwords, we now send you a login code via email or text message, depending on your Communication Preferences. If you are not receiving a login code, your phone number is incorrect, or ...

  • On Demand Employer's FAQ

    Who can use On Demand?  How do I post a shift? How do I book workers?  How much does it cost? How do I pay? How do I contact a booked worker? Are On Demand workers insured?   Who can use On Demand?...

  • How do I set up my Stripe Connect account?

    To set up your Stripe Connect account, follow these steps: 1. Log into your Poached account from the Poached app.  2. Open the On Demand tab at the bottom of the app.  3. Select Set Up next to the ...

  • On Demand Worker's FAQ

      How do I pick up shifts? How do I book a shift? Who keeps track of my hours?  How do I edit my hours? What if I need to cancel? How do I get paid? How do I get a record of my work history? Am I i...