Read on for answers to our most asked questions about our awesome hiring feature, Working Interviews:
Q: What is the difference between a Shift and a Working Interview?
A: Poached Working Interviews is our handy feature that Poster and Jobs Applicants can utilize to schedule, book, work and invoice, a stage or "trial shift". The employer will set this up through the applicants resume or profile view page. Any applicant to your Job post, as long as they are over 18 and have the Poached app, can be invited to a Working Interview!
See: How do I set up a Poached Working Interview
A Shift is an open gig that is posted for our vetted and onboarded pool of independent 1099 contract workers.
Q: Why should I schedule and facilitate a Working Interview through Poached Jobs?
A: As we all know, free labor and unpaid stages are a thing of the past (and, frankly, illegal). With Poached Working Interviews, your applicant can clock in, out, and submit their hours to you, through Poached, to be paid - no more endless HR and paperwork just for a trial shift. Poached Jobs Working Interviews include the applicants insurance, and your own liability protection, through the Working Interview, making sure you and the applicant are covered in case of any accidents.
Q: How is my applicant going to be paid for the Working Interview?
A: When the Interview is complete, the applicant will have the opportunity to submit their invoice. You can then view the invoice in your Billing section of your Poached account, add a tip if applicable, and pay the invoice. That payment goes directly to the worker through the payment account they set up with Stripe
Q: What if my applicant cannot clock in, or submit their hours, for their Working Interview?
A: If your working interviewee cannot clock in, they can still participate in the Working Interview - simply reach out to Poached (support@poachedjobs.com) with their hours (a clock in and out time), and we can always get that invoice created for you and the applicant.
Q: What are some good basic troubleshooting steps I can take to assist the interviewee if they are running into issues with their app and/or invoicing for the Working Interview?
A: A working interviewee is to set up their direct deposit information and 1099 status through Stripe, our payment processor as they confirm the interview. Though our app will prompt the invited working interviewee to set up this account, they may not have done so by the time the interview takes place. You can direct them to complete this step before, or after the interview. Also, please feel free to reach out to Poached if you are still running into issues - as long as there is an interview that the applicant is invited to, our team can help them and you get their pay after the interview is complete.
We find that lack of WiFi signal, or low cell data, also can affect the app - make sure the applicant knows your local WiFi if they are expressing difficulties clocking in, and have completed their direct deposit information.
If you have any questions or concerns that were not addressed by this FAQ, please reach out to Poached at support@poachedjobs.com for more assistance.