How and when am I going to get paid for my Shifts?

Poached partners with trusted payment processor Stripe to process your Shift invoices, quickly and securely

After your Shifts profile is approved, you will be prompted to set up a direct deposit to your personal bank account by creating a Stripe Connect account. 

You will be able to easily track your hours using the Time Clock feature in the app. The Time Clock for your Shift will be accessible 10 minutes before the Shift is scheduled to start.

Once your Shift is completed, you will clock out to review your hours. You can then submit the invoice to your employer for payment.

  • If your direct deposit is linked to a bank account, payments may take 2-3 business days to process and show up in your bank account.
  • If your direct deposit is set up with a debit card, you will receive a payment upon the invoice approval by our system, or employer. To learn more about this, please click here.

**If your invoice is not approved by your employer within 24 hours, our system will automatically close the invoice and process your payment on the next business day.**

Please keep in mind:

  • You need to verify that your Stripe account setup is complete and enabled to ensure no delays with receiving payment - Poached does not have access to your banking information and cannot help you setup your account. 
  • In order to track your hours and work as a Poached Shift worker, it is important that you have been scheduled for a shift.
  • Using the time clock feature on the Poached App correctly is crucial for accurately recording your worked hours and ensuring that you are paid accordingly.
  • If you need to update your payment information, you can do that through Stripe. If you have a payment "stuck" in Stripe due to updating your information, you can reach out to to have our Support Team reissue the payment.