Manage Employer Account

Gain more familiarity about managing jobs, applicants, locations, and beyond.

• How do I rate my Shift Workers?
• How do I block someone from my Shifts?
• How do I report that a booked worker did not show up to my Shift?
• What should I do if a Shift worker is not up to professional standards?
• How do I enable my Locations?
• How do I add a new Location?
• ¿Cómo agregar una nueva ubicación?
• How do I add or remove a user from a Poached Location?
• How do I add different payment methods for each of my Locations?
• How do I end a job?
• How do I redeem a promo code?
• Why won’t my logo upload?
• How do I get a copy of my receipt?
• How do I update my credit card information?
• Why does my receipt say, "Recurring Payment" for my purchases?
• What is this $10 charge on my credit card?
• What is the refund policy for Poached Jobs?
• Flagged Invoices from Shift Workers
• How do I cancel my Poached Membership?
• Can I use my ATS on Poached?
• Why use Shifts Messaging?
• Why am I viewing Poached in Spanish?